Terms and Conditions

Introduction

Welcome to SHIV TRAVEL & TOURS LLC ("vuelaruta", "we", "us", or "our"). These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website or using our services, you accept these terms and conditions in full. Do not continue to use vuelaruta's website or services if you do not accept all of the terms and conditions stated on this page.

Service Provision

vuelaruta provides a platform for booking flight tickets. We act as an intermediary between you and the airline companies, facilitating the purchase of tickets and related services.

User Obligations

• You must provide accurate and complete information when booking a flight, including your name, phone number, and email address.
• You are responsible for ensuring that your travel arrangements comply with all applicable laws, including but not limited to immigration and customs regulations.

Payment and Fees

• You agree to pay all fees and charges incurred for the services provided by vuelaruta.
• Fees and charges are detailed during the booking process and must be paid as per the terms specified at the time of booking.

Cancellation and Refunds

Cancellation and refund policies are governed by the terms and conditions of the respective airline. vuelaruta will assist in processing refunds where applicable, subject to the airlines' policies.

Privacy and Data Use

We prioritize your privacy by collecting only essential information necessary for ticket issuance, which we promptly delete after the ticket is issued, ensuring robust protection against unauthorized access or disclosure.

Limitation of Liability

vuelaruta shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services or for the cost of procurement of substitute services.

Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which vuelaruta is registered, without giving effect to any principles of conflicts of law.

Contact Us

If you have any questions about these terms and conditions, please contact us at support@vuelaruta.com.